We do accept Returns and Exchanges if you contact us within 14 days of receipt and receive an RMA number.
To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging. If you have simply changed your mind, please accept the responsibility of paying the return shipping cost and contact us for instructions.
Note: We will not be held liable for lost packages due to the incorrect address being entered. Please ensure that all the information you have provided is correct before submitting your order to prevent losses in mail or other mishaps from happening.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will be applied to the original method of payment within 5 days.
Should you wish to contact us further, you can reach us at: firstname.lastname@example.org.
To return your product, clearly mark the RMA number on the package, and mail it to: Alban Gifts, 333 W Brown Deer Road, Suite 102, Bayside, WI 53217, USA.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.